Responsible gambling Betfair Responsible Gambling – Responsible Gambling Responsible gambling

Responsible gambling

We want to lead the industry whenever we can when responsible gambling comes to promoting responsible gambling to our customers. Our betting and gaming brands have a great heritage and responsible gambling amongst the most trusted and respected in the industry. Our business has grown by always trying to give our customers the best experience we can, no matter when, where or how they choose to interact with us. We understand our customers and the vast majority of them enjoy their gambling in a safe and responsible manner.

However, for a small number of people, we know that gambling can cause personal, social, financial or health problems. We are committed to doing all that we reasonably can to encourage customers to gamble responsibly and to ensure those who develop gambling problems get the help they need.

Key to this is being a company customers can trust. At the heart of our responsible gambling policy are three guiding principles that underpin our activity:. We provide clear information and tools that allow customers to take informed decisions when gambling.

We interact with our customers when we believe there is the possibility of harm, encouraging them to reflect on their behaviour and moderate it where necessary. At Ladbrokes Coral Group we believe being responsible is about:. To ensure we deliver against our promises, we have put in place a number of performance responsible gambling and are setting targets for responsible gambling that we must deliver.

To demonstrate the importance of this at Ladbrokes Coral, all of our senior leaders have remuneration linked responsible gambling these targets, something that is unique in our sector.

The greatest protection, particularly responsible gambling vulnerable people, is achieved when the industry acts together. Therefore, whenever we can, we promote dialogue and seek to build consensus around opportunities to responsible gambling standards of player protection and minimise the risk of gambling-related harm.

Gambling should be an exciting and enjoyable form of entertainment for all our customers. Coral would like you to enjoy your gambling experience and we recommend that you follow these guidelines:. If you believe that your gambling is becoming an issue in your life rather than a form of entertainment, we responsible gambling do all we can to help you. Why not take the Responsible Gambling Self-Assessment responsible gambling to determine whether or not you could be developing a problem?

You should always responsible gambling track of the time and money responsible gambling spend on betting and gaming wherever you play and whoever you play with — and not just with us!

You can keep track of your gaming machine play when signed in responsible gambling a Coral Connect responsible gambling or Coral Key. A statement over a longer timeframe, responsible gambling up to 12 weeks of net win or loss information, can be requested by contacting our Customer Care Team or by email at machine.

Ask staff for more details about our Coral Connect accounts and Coral Key. One way of keeping tabs on your spending is using a simple budget calculator. Just by answering a few simple questions, this calculator can give you a true picture of what you read more on gambling. In a similar way to the Budget Calculator, a time and money diary can help you work out just how much time you spend responsible gambling. Simply listing the days you play, what games you play, where and how often can make big difference to your perception of game time.

This simple nine question test will help you determine whether or not you have developed a gambling problem or think you may be developing one. To talk to someone who can give you expert advice and support, please contact one or more of the organisations listed in the Help and Support section of this site. Use our management diary below to input and the time and money spent weekly on gambling.

Making a deposit is responsible gambling, easy and secure, and you can withdraw just as easily. You know how you play - or at least you think you do.

Being able to study your historical play behaviour might see you discovering patterns or behaviours that you were previously unaware of. You can request a Time Out for any time period from 24 hours up to 6 months.

During this period all online accounts that you hold with us including Galacasino. To resume of our services at the end of your Time Out period, or at any point, please contact our Customer Service team to begin this process. You can change your marketing preferences by contacting Customer Services online casino $30 free any time.

If you decide to cancel your Time Responsible gambling, you can contact our Customer Services team to discuss reopening your responsible gambling s. However, responsible gambling your protection we cannot guarantee that your Time Out will be cancelled once implemented.

If desired, you can also request for your Responsible gambling Out period to be extended. If you feel that gambling on any website is no longer a form responsible gambling entertainment for you for whatever reason, and closing your account s is something you need to do for your peace of see more we will do so immediately.

However, there are a number of other steps you can take first such as setting limits or taking a Time Outs. Research has shown that when responsible gambling make a decision on how much money they have available casino live online betting they start playing, gambling problems are greatly reduced.

A Deposit Limit enables you to set a limit on the amount of money you deposit into your online, Telebet or Connect account on a daily, weekly or monthly basis and you can change your limit whenever you choose. Coral Connect customers who do not have website access or Telebet account holders can set and amend deposit limits by contacting our Customer Services team. Amounts may be revised downwards at any time but to give you more time responsible gambling make sure you want to play at a higher limit, any increase will only be implemented 24 hours after making the request.

Please note that setting new limits for the first time will not take any previous deposits into account when calculating whether you can deposit. To responsible gambling you source more peace of mind, we will let you know immediately should you try responsible gambling set a responsible gambling incompatible responsible gambling a previously set here. Where a deposit limit is set on a Coral Connect account, both deposits made to your account online and in shop will responsible gambling towards your limit.

Our Customer Service responsible gambling will be happy to provide any further information required but are unable to override limits set by you. For more information please contact Customer Service at help coral.

The screen will again offer the ability to set limits when new money is added to responsible gambling machine during a session.

Where money is inserted responsible gambling excess of a spend limit, you can collect the excess responsible gambling, collect all money on the machine, or set new limits. A 30 second pause must be observed if setting a new limit. Once a time limit is reached, two options will be displayed on the screen — to stop playing, or to set a new limit. Self-exclusion is a formal process whereby you request us to prevent you from being able to access our products and services for a specified period.

Coral online, Telebet, or Connect Multi-Channel account customers can request self-exclusion to prevent access to accounts for a period of time between 12 months and 5 years by completing a self-exclusion form available from the online Customer Ipad online real casino money for Team.

A self-exclusion form responsible gambling be requested from responsiblegambling galacoral. Please ensure you include your username s responsible gambling requesting the form. You will be able to request self-exclusion without contacting our Customer Services Team by using our automated service.

Coral shop customers can request to self-exclude for a period of 12 months by completing a responsible gambling form available from Coral shops and our shop Customer Care Team. The 12 month timeframe renewable every 12 months offered in Coral shops helps to ensure that we hold recent to assist in enforcement.

If you hold a Coral account and also bet in our shops, you can request self-exclude from both your accounts and Coral shops as part of the same agreement using either form. The Terms and Conditions for both forms can be viewed here and here. Once you have confirmed that you wish to self-exclude, we cannot reverse this process for responsible gambling reason.

As part responsible gambling this process, we also recommend that you self-exclude from all other operators at your earliest opportunity. See our Help and Support section for contact details of regulatory and protection help and advice. Please also be aware that both Gala Responsible gambling interactive and retail divisions may share information about your self-exclusion, and this may lead to responsible gambling interaction with you.

Where you opt to self-exclude from account sthis will apply to all of your Gala Coral Group accounts where located, defined as Coral online, Coral Telebet, Coral Connect, Galabingo. Where the request is made by contacting our Customer Services Team, your accounts will be temporarily frozen pending the return of the form. Within the My Account section you will be able to implement many of the Responsible Gambling tools detailed on this page eg.

If you wish to Self-Exclude without contacting a member of the Customer Services team you are able to do so while logged into your account. Once you have confirmed your email address and that you wish to proceed with your Self-Exclusion request you will be taken to the next step in the process.

The next step is to inform you that following confirmation your account will be frozen and any associated accounts will be frozen within 24 hours. A downloadable version of the form will then be sent to your email address which you will need to complete and return in order to complete the Self-Exclusion.

We responsible gambling confirm to you by e-mail, on your registered e-mail account, once we have put the exclusion in place. Please note that if you have requested to self-exclude from your accounts as part of a Coral shop self-exclusion process, it may responsible gambling up to 5 responsible gambling days for this to be applied.

Please note that you should also Self-Exclude from all other operators. See our Help and Support section for contact details of regulatory and protection help and advice eg. The Self-Exclusion will only be implemented upon receipt of the complete form. Responsible gambling you do not wish to return responsible gambling forms and decide that you no longer wish to Self-Exclude your account, you will be able to request for your account to be reopened.

This can be done by contacting our Customer Services team. You must provide photographs in order to proceed. The agreement becomes effective immediately, but it may take up to 5 working days for Secondary shops to receive notification.

As part of the agreement you acknowledge that you will not enter online gambling websites Coral premises during the term. If you have requested to self-exclude from Coral shops as part of an account self-exclusion process, it may take up to 5 working days for the specified shops responsible gambling receive notification.

Where you have requested to exclude from your accounts, we will responsible gambling reasonable automated checks to endeavour to ensure please click for source you can no longer transact with Gala Coral Group accounts.

However, during your period of self-exclusion, you have an equal undertaking not to seek to circumvent the agreement responsible gambling participating in gambling and betting services offered by us. Where you have requested to exclude from Coral shops, our responsibility is responsible gambling to take reasonable steps to seek to prevent you from entering the premises you have identified; as part of the agreement you acknowledge that you will not enter any Coral premises during the term.

If you attempt to visit a Coral shop and you are identified by a member of staff you will be asked to leave the premises. During your self-exclusion period we will not send you any marketing material. Please note however, that whilst your details will be removed from our mailing database this may not prevent you from receiving marketing material which is already in the process of being dispatched. We would ask you to please disregard any such material received accordingly. At the end of responsible gambling self-exclusion period, you can discuss your options with a member of Coral staff.

Click the following article self-exclusions requested via our shop team, you can approach a member of staff in the shop where the form was submitted or by calling our Customer Care Team.

In either case, you may then decide to either renew your self-exclusion for a further period, or opt to resume access to Coral accounts or Coral shops or both if you originally requested to self-exclude from both shops responsible gambling accounts together.

If you choose to reinstate, you will be given a 24 hour cooling off period after which the exclusion will be lifted unless you contact us again within responsible gambling and request for your self-exclusion to remain in place for a further period. Any accounts which form part of your self-exclusion agreement will remain closed pending any reinstatement.

Where shops are part of responsible gambling agreement, this part of your self-exclusion responsible gambling remain in place for a further 6 months after the 12 months has elapsed at which point it will be terminated unless you renew the agreement as above, responsible gambling complete reinstatement.

Responsible gambling

Today you can bet anywhere, anytime, on just about anything. With opportunities to gamble increasing, and advertising enticing us to gamble more frequently, spreading the word about how to gamble without harm, is becoming more important than ever. Responsible gambling gambling is about the responsible gambling who gambles and the wider community.

Led by Professor Nerilee Hing from Central Queensland University, study identifies 61 responsible consumption of gambling behaviours, placed within seven categories, and provides a clear definition of responsible gambling. Behavioural indicators of responsible gambling consumption PDF - This paper explores the ways responsible gambling has been defined, as well as current discussions around the use of the term.

It examines see more most up-to-date research on how to promote responsible gambling, and considers how new research on gambling harm may influence our understanding of responsible gambling. Gambling providers, governments and sporting associations play a key role in fostering responsible gambling by:. Check out the programs and resources below to find out how responsible more info is being promoted in our community:.

Skip to content Skip to navigation. Contact Real stories For venues. Awareness and prevention Awareness campaigns. The changing gambling environment. How to get involved. What is responsible gambling? Behavioural indicators of responsible gambling consumption Led by Professor Nerilee Hing from Central Queensland University, this study identifies 61 responsible consumption of gambling behaviours, placed within seven categories, and provides a clear definition of responsible gambling.

You may gamble for entertainment, but are aware of your likelihood of losing and understand the associated free slots. Responsible gambling occurs in balance with other activities in your life and responsible gambling not responsible gambling harm to either responsible gambling or others.

What does responsible gambling mean for the broader community? Gambling providers, governments and sporting associations play a key role in fostering responsible gambling responsible gambling Check out the programs and resources below to find out how responsible gambling is being promoted in our community: Online casino forum najbolji guide to support workplaces reduce the risk or impact of gambling in the workplace A Sporting club program for fostering healthy and responsible club environments An Education program for schools to raise awareness of gambling issues for young responsible gambling Pokie facts and figures to support local government area responsible gambling in responsible gambling gambling responsible gambling. Victorian Responsible Gambling Foundation.

The foundation acknowledges Aboriginal and Torres Strait Responsible gambling people as the Traditional Custodians of the land and responsible gambling and pays respect to their Elders, past and present.

Responsible Gambling

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